Care & Guarantee

Built to last a lifetime.

How to look after your bed, and what happens if something goes wrong.

Caring for your bed

Solid wood is robust but it's not plastic. A few things to know:

Once a year, give the frame a wipe with a soft cloth and re-oil any areas that look dry. We can supply the same hard wax oil we used [CONFIRM]. You can also get it from any decent timber merchant.

Wood expands and contracts slightly with temperature and humidity. You might hear the occasional creak in winter when the heating's on. That's normal, not a fault.

If you move house, take the bed apart at the joints rather than dragging it whole. The bolts at the corners come out by hand. We can talk you through it on the phone.

Don't drag it across the floor with the slats in. Lift it, or take the slats out first.

Don't replace slats yourself if one ever cracks. Get in touch and we'll send you new ones at cost, or come and fit them if you're nearby. Solid timber slats can be replaced individually without taking the bed apart.

The Guarantee

If anything goes wrong with the structure of your bed (joints failing, frame cracking, slats breaking under normal use), Peter will fix it or replace it. There's no time limit on that.

That's not a clever warranty with exclusions and small print. It's just what we think a bed should come with when it's solid wood and made by hand.

We've made these beds to last a lifetime. We mean it.

A few sensible exclusions

  • · Damage from moving the bed without dismantling it
  • · Damage from spills or moisture not being dealt with
  • · Wear and tear on the finish (which you can re-oil yourself)

Anything else, get in touch and we'll sort it.

A bed is built the way a roof is built.

The joints in your bed frame (mortise and tenon, glued and pegged) are the same joints holding up the roof above your head, and the same joints carpenters have been using for a thousand years.

Roofs stand for a century or more. There's no reason a properly made bed shouldn't last just as long.